At 11 Players Team, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect the following information:
- 📱 Mobile Number: For sending app download links and account verification
- 📧 Email Address: For account creation and communications (optional)
- 👤 Username: For gameplay and leaderboards
- 📊 Gameplay Data: Teams created, contests joined, scores, rankings
- 🌐 Device Information: Device type, operating system, app version
- 📍 Location Data: State/region for compliance with legal restrictions
2. What We DO NOT Collect
We DO NOT collect:
- ✅ Bank account details
- ✅ Credit or debit card information
- ✅ Payment information of any kind
- ✅ Financial data
- ✅ Social security numbers or government IDs
Since we are a 100% FREE platform with NO real money, we have NO NEED for financial information.
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Send app download links via SMS
- Create and manage your account
- Enable gameplay and contests
- Display leaderboards and rankings
- Send updates and notifications (with your consent)
- Improve our platform and user experience
- Ensure compliance with age and location restrictions
- Prevent fraud and abuse
4. Data Sharing and Disclosure
We DO NOT sell your personal information.
We may share your information only in these limited circumstances:
- Service Providers: Third-party services that help us operate (e.g., SMS providers, hosting)
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
We NEVER share your data for marketing purposes without your explicit consent.
5. Data Security
We implement industry-standard security measures to protect your data:
- 🔒 SSL encryption for data transmission
- 🔐 Secure servers and databases
- 🛡️ Regular security audits
- 👥 Limited employee access to personal data
- 🔑 Strong password requirements
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- ✅ Access your personal data
- ✅ Correct inaccurate data
- ✅ Request deletion of your data
- ✅ Opt-out of marketing communications
- ✅ Withdraw consent at any time
- ✅ Export your data
To exercise these rights, contact us at: support@11playersteam.com
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can disable cookies in your browser settings, but some features may not work properly.
8. Children's Privacy
Our platform is NOT for children under 18.
We do not knowingly collect information from users under 18 years of age. If we discover that a child has provided us with personal information, we will delete it immediately.
9. Data Retention
We retain your personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You can request deletion of your account and data at any time.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (if applicable)
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
Email: support@11playersteam.com
Address: No.173/A 1st Main Road, KHB Colony, Bengaluru, Karnataka, 560050, India
Your privacy is important to us. We are committed to transparency and protecting your personal information.